Effective Date: 1 July 2025
At Chemould, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website https://www.gallerychemould.com/, place an order, or otherwise interact with us.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following personal information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely via third parties)
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IP address and browser/device information
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Browsing behavior (via cookies and analytics tools)
2. How We Use Your Information
We use the information collected to:
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Process and fulfill orders
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Communicate with you about your order or customer service inquiries
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Provide you with updates, promotions, or marketing (if opted in)
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Prevent fraud and ensure website security
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Improve our services and customer experience through analytics
3. Consent
When you provide us with personal information to complete a transaction, verify your payment method, or arrange a delivery, we interpret that as consent to collect and use your data for that specific reason.
If we ask for your personal information for secondary purposes (like marketing), we will either ask directly for your express consent or provide you with the opportunity to decline.
How to Withdraw Consent:
You may withdraw your consent at any time by contacting us at [email protected]
4. Sharing Your Information
We only share your data with trusted third-party providers as necessary to operate our business, including:
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Shopify (our e-commerce platform)
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Payment gateways (e.g., Razorpay, Stripe, PayPal)
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Google Analytics and Meta Pixel for usage analysis and advertising
These third-party providers have their own privacy policies and comply with relevant data protection laws.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. Cookies may be used for:
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Functionality (e.g., keeping items in your cart)
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Analytics (e.g., understanding how visitors use our site)
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Advertising (e.g., retargeting ads through Google or Meta)
You can disable cookies in your browser settings or opt out of tracking via tools like the Google Analytics Opt-out Browser Add-on.
6. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, data is securely deleted or anonymized.
7. Security
We implement industry-standard security measures, including SSL encryption, to protect your data. While no method of transmission over the internet is 100% secure, we follow best practices to ensure your information is handled safely.
8. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or deletion
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Withdraw consent for specific uses
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Lodge a complaint with your local data protection authority
To exercise your rights, contact us at [email protected]
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to our site. We encourage you to review this page regularly.
10. Contact Us
If you have questions, concerns, or requests regarding your personal information or this policy, please reach out to us:
Email: [email protected]
Website: https://www.gallerychemould.com/